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Our Customer Service team is here for you!
We want to ensure we're supporting your business and that your daily interactions with us are smooth, efficient and with little down time for your team and projects. Our whole team are certainly striving everyday to improve our services and systems. If you have any feedback or suggestions please give us a call.
Your main point of contact is our Customer Service Team and they can be reached on 1300 489 399. Here are a few regular questions we hear on a daily basis...
I'm looking for a particular product can you help with this? Most likely we have it in stock and if not we will source it for you.
I need a product urgently what are your delivery times? Next day is our standard delivery time. However, if it's urgent we want to help you and we can organise an express courier for your product(s) to be delivered within a couple of hours.
I'm trying to source a particular product can you help with this? Yes, we import through global manufacturers. If you can't find the product you are looking for, we can source this for you.
Are all products approved for the Australian market? Products are approved through laboratory testing in accordance with individual carrier requirements. You are responsible for the testing and approval process. As a supplier, we can assist you with this process and source product from the manufacturer for testing purposes.
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